NidusLab’s Privacy Policy

NidusLab is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and secure your information when you interact with our website (www.niduslab.com), use our services, apply for employment, or communicate with us through any channel.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the terms outlined in this policy. If you have questions or concerns, you may contact us at info@niduslab.com, or message us on WhatsApp at +1 (347) 400-0135.

Who We Are

NidusLab is a technology company specializing in custom web and app development, e-commerce platforms, software solutions, UX/UI design, and AI integration services. We serve businesses and individuals across various industries, offering tailored digital solutions. In delivering these services, we may collect and process personal data to facilitate communication, manage client relationships, improve user experience, and comply with legal obligations.

Information We Collect

When you voluntarily contact us through forms, email, or phone, we may collect your full name, email address, phone number, company name, job title, and any other details you provide.
If you subscribe to receive updates or newsletters from us, we collect your email address and preferences to deliver tailored content.
If you apply for a job at NidusLab, we collect information from your resume, cover letter, portfolio, and any other data you provide during the recruitment process.
We also automatically collect technical and behavioral data when you browse our website. This includes your IP address, browser type, operating system, referring and exit pages, time spent on the site, session behavior, and general location data. These insights are gathered using tools such as Google Analytics, Leadfeeder, Pipedrive, Crazy Egg, and Mailchimp, which help us analyze usage patterns and optimize website performance.
Additionally, we may collect data from public sources or third-party platforms, such as LinkedIn, to enhance our outreach and support business development efforts.

Use of Information

We use your personal data to provide and manage our services, respond to inquiries, and engage in professional communication. If you are a client or prospective customer, we may use your contact details to send project updates, service notifications, and promotional content relevant to your interests. For job applicants, we use collected information solely for the purpose of evaluating your qualifications, conducting interviews, and communicating hiring decisions.

Analytics tools help us understand how visitors use our website, allowing us to improve design, usability, and performance. We also use collected data to personalize content, troubleshoot issues, and prevent fraud or unauthorized access. In some cases, we process your information to comply with legal obligations or to defend our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to recognize user preferences, monitor website traffic, and enhance user experience. These small text files are stored on your browser and allow us to improve navigation and content personalization. We use both session-based and persistent cookies, and work with third-party providers to analyze behavior and deliver marketing content. You may control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

Third-Party Services and Data Sharing

We do not sell your personal data. However, to operate effectively, we may share information with third-party service providers who help us manage business operations. These providers include web hosting services, analytics platforms, CRM systems, marketing tools, and recruitment platforms. We work only with providers that agree to handle your data responsibly and in accordance with applicable data protection laws.

Examples of third-party tools we may use include:

Google Analytics (user behavior analytics)
Pipedrive (customer relationship management)
Crazy Egg (heatmap and click tracking)
Leadfeeder (visitor tracking)
Mailchimp (email campaigns and automation)

These platforms have their own privacy policies, which govern how they process data on our behalf. If we transfer data to servers outside of your home country (including the EU or US), we implement legal safeguards such as standard contractual clauses to protect your rights.

Data Security

We maintain strict administrative, technical, and physical safeguards to protect the confidentiality and integrity of your personal information. Our security measures include data encryption, access controls, secure hosting environments, and regular internal reviews. While we take every reasonable step to secure your data, no system is completely immune to risks. We recommend exercising caution and avoiding the transmission of sensitive data via unencrypted channels.

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and stored in countries where privacy laws may not be as protective as those in your jurisdiction. When data is transferred internationally, especially from the European Economic Area (EEA), we ensure that appropriate legal safeguards are in place, such as EU-approved Standard Contractual Clauses or other lawful mechanisms.

Your Rights and Choices

As a data subject, you have a number of rights regarding the personal data we collect, subject to applicable laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You have the right to access the data we hold about you, and to request correction of any inaccuracies. You may request that we delete your personal data if it is no longer needed, if you withdraw consent, or if we are processing it unlawfully. In certain situations, you may request that we restrict processing of your information, for example if you contest its accuracy or object to our use of it.

You may also request to receive your data in a portable format for transfer to another organization. If we process your information based on your consent, you can withdraw that consent at any time. To exercise these rights, please contact us at privacy@niduslab.com. We may ask you to verify your identity before fulfilling your request.

Children’s Privacy

Our website and services are not designed for or directed at children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have unintentionally collected such information, we will take immediate steps to delete it.

Policy Updates

We may update this Privacy Policy from time to time to reflect legal changes, technological developments, or improvements in our practices. When we do, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.

How to Contact Us

If you have questions about this Privacy Policy or our data practices, or if you wish to file a complaint or exercise your rights, you may contact us via email at info@niduslab.com. You can also reach us through our website at www.niduslab.com or via WhatsApp at +1 (347) 400-0135. We are committed to addressing your inquiries promptly and respectfully.